Training Coordinator

General information

Date
Wednesday, October 16, 2024
Location
CO - Denver
Remote/Hybrid
No
Position Level
Individual Contributor I
Employment Type
Full time
Career Field
Operations
Pay Type
Hourly
Pay Range
$ 22.75 - $ 25

Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.


JOB SUMMARY

Training Coordinator I provides and coordinates training to Members and Authorized Representatives seeking access and support to the Colorado Consumer Directed Attendant Support Services (CDASS) program. They work in compliance with the Federal/State Regulations and within the Department of Health Care Policy and Finance (HCPF) rules. They maintain and coordinate a caseload of Members enrolled in CDASS and support day-to-day operations and client advocacy as well as promote and help maintain a cohesive office environment.


JOB DUTIES

  • Maintain and coordinate a caseload of Members enrolled in CDASS
  • Coordinate Member’s training needs in compliance with Federal/State Regulations, HCPF rules, and contract requirements
  • Communicate effectively
  • Comply with applicable legal requirements, standards, policies, and procedures
  • Demonstrate dependability
  • Demonstrate effective problem-solving skills
  • Exhibit computer efficiency
  • Maintain necessary skills and knowledge to coordinate workflow
  • Participate in professional development and training activities
  • Prioritize and multitask effectively
  • Provide excellent customer service both to internal and external Members and Stakeholders
  • Ensure trainings are completed within the timeline established in the contract
  • Travel within the assigned geographic area as required and requested by Members
  • Receive and process referrals from Case Management Agencies
  • Follow-up on referrals by making initial contact, proving initial training overview, and scheduling training within established requirements or expectations
  • Track training and provide support to Members/Authorized Representatives to administer the program according to contract requirements
  • Review training curriculum documents for accuracy and completion, and follow up with clients/authorized representatives as needed
  • Submit completed training to case managers for final approval
  • Complete appropriate and timely documentation on all activities of daily job performance
  • Assist in maintaining all databases and electronic file
  • Other duties as assigned


QUALIFICATIONS

  • Bachelor’s Degree preferred
  • Previous experience in a similar field preferred
  • Previous experience working with people with disabilities and/or the elderly preferred
  • Previous experience working in Home and Community-Based Services (HCBS) waivers is a plus
  • Be able to successfully pass a background screening
  • Bilingual in Spanish preferred


The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


WHAT'S IN IT FOR YOU

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:
  • A rewarding career helping others
  • Fun and engaging work environment built on team unity
  • Job satisfaction knowing you make a difference in the work you do and lives we serve
  • Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:
  • Medical, Dental, and Vision Insurance
  • Accrued Vacation with no waiting period
  • Two Paid Floating Holidays
  • Nine Paid Federal Holidays
  • Paid Safe Sick Time with no waiting period
  • Instant Earnings Option
  • 401(k) Retirement plan
  • Company-Paid Life Insurance
  • Supplemental Life, Accident, Critical Illness, and Hospital benefits
  • Short and Long-Term Disability
  • Paid Parental Leave
  • Flexible Spending Account
  • Employee Assistance Program
  • Pet Insurance

WHO WE ARE

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

Base Min.
$ 22.75
Base Max.
$ 25