Senior Director - IT Security

General information

Date
Thursday, November 13, 2025
Location
US - Remote
Remote/Hybrid
Yes
Position Level
Senior Director
Employment Type
Full time
Career Field
Information Technology
Pay Type
Annually
Pay Range
$ 170,000 - $ 190,000

Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
 
JOB SUMMARY

The Senior Director of Enterprise Engineering, Security & Support is a senior technology leader responsible for the strategic direction, operational excellence, and continuous improvement of the organization’s infrastructure, cybersecurity, and end-user support functions. This role ensures the reliability, security, and performance of enterprise systems while fostering a high-performing, service-oriented culture across all technology support teams.


JOB DUTIES

Enterprise Engineering & Infrastructure
  • Lead the design, implementation, and management of enterprise infrastructure, including cloud, network, storage, and compute environments.
  • Drive modernization initiatives such as cloud adoption, automation, and infrastructure-as-code.
  • Ensure system scalability, availability, and performance to meet evolving business needs.

Cybersecurity Leadership/Security Officer

  • Oversee the organization’s cybersecurity strategy, including risk management, threat detection, incident response, governance and controls.
  • Collaborate with internal stakeholders to ensure adherence to regulatory and industry standards (e.g., NIST, ISO, HIPAA, GDPR).
  • Promote a culture of security awareness and proactive risk mitigation.
  • Oversee required certifications or security framework assessments such as SOC1, SOC2 Type II, HITRUST.

End-User Support & Service Delivery

  • Lead IT support operations, including service desk, desktop engineering, and field services.
  • Ensure a responsive, customer-focused support experience through effective service management practices.
  • Implement and optimize ITSM tools and processes to improve service delivery and user satisfaction.

Team Leadership & Development

  • Build and lead a diverse, high-performing team of engineers, analysts, and support professionals.
  • Foster a collaborative, inclusive, and accountable team culture.
  • Provide coaching, mentorship, and career development opportunities for team members.

Strategic Planning & Governance

  • Develop and manage budgets, vendor relationships, and strategic roadmaps for infrastructure, security, and support services.
  • Participate in enterprise architecture and IT governance forums to align technology initiatives with business priorities.
  • Provide regular reporting on operational performance, risk posture, and strategic progress.
  • Oversee disaster recovery plans and ensuring the security of systems and data


QUALIFICATIONS

  • Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).
  • 10+ years of experience in enterprise application delivery, with at least 5 years in a senior leadership role.
  • Proven experience managing offshore teams and global delivery models.
  • Strong understanding of enterprise architecture, cloud platforms, and integration frameworks.
  • Excellent leadership, communication, and stakeholder management skills.
  • Experience with platforms such as SAP, Oracle, Salesforce, Workday, or Microsoft Dynamics is a plus.
  • Agile and DevOps methodologies, preferred.
  • Experience with global vendor management and contract negotiation, preferred.
  • Change management and organizational transformation expertise preferred.
  • Must provide own reliable internet if employee working hybrid/remote 
  • Ability to work flexible and/or extended hours, if needed, to meet the job requirements

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WHAT'S IN IT FOR YOU

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:
  • A rewarding career helping others
  • Fun and engaging work environment built on team unity
  • Job satisfaction knowing you make a difference in the work you do and lives we serve
  • Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:
  • Medical, Dental, and Vision Insurance
  • Vacation accrued at 3.07 hours per pay period to use when accrued
  • Two Paid Floating Holidays
  • Nine Paid Federal Holidays
  • Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
  • Instant Earnings Option
  • 401(k) Retirement plan & company match
  • Company-Paid Life Insurance
  • Supplemental Life, Accident, Critical Illness, and Hospital benefits
  • Short and Long-Term Disability
  • Paid Parental Leave
  • Flexible Spending Account
  • Employee Assistance Program
  • Pet Insurance
WHO WE ARE

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

Base Min.
$ 170,000
Base Max.
$ 190,000
< Back to job list