Application Administrator (SharePoint)

General information

Date
Thursday, February 13, 2025
Location
MT - Remote - Home Office
Remote/Hybrid
Yes
Position Level
Individual Contributor III
Employment Type
Full time
Career Field
Information Technology

Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.


JOB SUMMARY

The Consumer Direct Care Network team provides care and support for people in their homes and communities. Our commitment to our core values of Respect, Integrity, Service, and Excellence guides our interactions with our community. The general purpose of this role is to document, administer, support, and train on new and existing SharePoint applications. Additionally, the promotion of cohesiveness in the office environment and the support of day-to-day operations is vital to the success of this position. This position works closely with Business Leadership to develop quality processes and fully use IT applications.


JOB DUTIES

· Effective written and verbal communication

· Comply with applicable legal requirements, standards, policies, and procedures

· Demonstrate dependability

· Demonstrate high-level problem-solving and decision-making skills

· Mid-level escalation for troubleshooting and system outages

· Maintain necessary skills and knowledge to coordinate workflow

· Promptly address and resolve incoming incidents and requests within agreed-upon time frames

· Develop documentation to incorporate proper processes and procedures as standards

· Monitor deliverables and ensure prompt completion of projects

· Lead, supervise, and complete special projects

· Lead in professional development and training activities

· High-level technical leadership and mentorship of other Information Technology staff

· Prioritize and multitask effectively

· Provide excellent customer service

· Provide peer mentoring and training to coworkers in clear non-technical language

· Maintain SharePoint for a high level of uptime and security

· Make recommendations for needed system upgrades/changes

· Configure, test, and administer application software, and system management tools

· Plan and implement systems automation as needed for better efficiency

· Afterhours work as needed for system upgrades and outages

· Participate in on-call rotation

· Other duties as assigned

· Manage user access and add new users to SharePoint

· Content creation: Create, edit, and remove SharePoint sites, content types, and workflow instances


JOB QUALIFICATIONS

· Minimum 3 years of SharePoint Application Administration experience, with a focus on improving efficiency and system performance for business processes.

· Associate degree in Information Technology or equivalent experience

· Experience in 2 or more of the following: SQL Server, Power BI, Power Automate

· Be able to successfully pass a background screening.


PHYSICAL DEMANDS

The physical demands of this position are those required by an individual performing the essential duties of this job, as described above. Reasonable accommodations may be made to enable qualified individuals with disabilities or special needs to perform the essential functions of this job.



WHAT'S IN IT FOR YOU

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:
  • A rewarding career helping others
  • Fun and engaging work environment built on team unity
  • Job satisfaction knowing you make a difference in the work you do and lives we serve
  • Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:
  • Medical, Dental, and Vision Insurance
  • Accrued Vacation with no waiting period
  • Two Paid Floating Holidays
  • Nine Paid Federal Holidays
  • Paid Safe Sick Time with no waiting period
  • Instant Earnings Option
  • 401(k) Retirement plan
  • Company-Paid Life Insurance
  • Supplemental Life, Accident, Critical Illness, and Hospital benefits
  • Short and Long-Term Disability
  • Paid Parental Leave
  • Flexible Spending Account
  • Employee Assistance Program
  • Pet Insurance

WHO WE ARE

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

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